Privacy Policy

1. General Provisions

Meerae AI Inc. ("the Company") considers user privacy to be of utmost importance and complies with the Personal Information Protection Act (PIPA), the Act on Promotion of Information and Communications Network Utilization and Information Protection, and other applicable laws.

This Policy applies to the Company's website (meerae.ai) and solutions (MacroPulse, NORMIA, Insighta, Local Insight Network, Meerae AI Search, AI News Create).

2. Personal Data Collected and Collection Methods

2.1 Data Collected

The Company collects only the minimum personal data necessary to provide its services.

Category	Items Collected	Method
Website Visit	IP address, browser info, visit timestamp, cookies	Auto-collected
Email Inquiry	Email address, inquiry content	User-submitted
MacroPulse App	(No sign-up required, no personal data collected)	—
B2B/B2G Inquiry	Company name, contact person, email, phone	User-submitted

2.2 Collection Methods

• Automatic log collection on the website (access info, cookies)
• User input via email inquiry
• User input during B2B/B2G consultation

3. Purpose of Collection and Use

The Company uses the collected personal data only for the following purposes:

• Service provision and operation: visit analytics, solution overviews, consultation responses
• Customer inquiry handling: email replies, providing quotes
• Service improvement: analyzing visit patterns to enhance user experience
• Legal compliance: fulfilling retention obligations under applicable laws

4. Retention and Use Period

The Company destroys personal data without delay once the purpose of collection is fulfilled. However, the following retention periods apply where required by law.

Category	Retention Period	Legal Basis
Website access logs	3 months	Communication Privacy Protection Act
Email inquiry records	3 years	Act on Consumer Protection in E-Commerce
B2B/B2G consultation records	5 years	Framework Act on National Taxes

5. Disclosure to Third Parties

The Company does not disclose user personal data to third parties as a general rule. Exceptions apply only in the following cases:

• When the user has given prior consent
• When required by law, or when requested by an investigative authority following legally prescribed procedures

6. Processing Outsourcing

The Company may outsource certain operations to external parties for seamless service delivery, and discloses such outsourcing in accordance with applicable laws.

Provider	Outsourced Task
Cloudflare, Inc.	CDN and security (traffic distribution)
Google LLC	MacroPulse app distribution (Google Play)

7. Rights of Users and Legal Representatives

Users may exercise the following rights at any time:

• Request access to their personal data
• Request correction of inaccurate data
• Request deletion
• Request suspension of processing

To exercise these rights, please contact us at meerae.info@gmail.com. The Company will respond without delay.

8. Destruction Procedure and Method

The Company securely destroys personal data once the retention period has elapsed.

• Electronic files: Permanently deleted using methods that prevent recovery
• Paper documents: Shredded or incinerated

9. Security Measures

The Company implements the following measures to ensure the security of personal data:

• Administrative: Internal management plan, regular staff training
• Technical: Access permission management, access control systems, HTTPS (TLS) transport encryption
• Physical: Server room access control, secure locks

10. Cookies and Opt-Out

The Company may use cookies to provide personalized services.

• Purpose: Visit analytics, user preferences (e.g., language selection)
• Opt-out: You may disable cookies in your browser settings. Some features may be limited if cookies are disabled.

11. Data Protection Officer

The Company has designated a Data Protection Officer responsible for personal data processing.

Officer	Chief Executive Officer
Email	meerae.info@gmail.com

12. Remedies for Rights Violations

For reports or consultation regarding personal data infringement, please contact:

• Korea Internet & Security Agency — Privacy Infringement Report Center (privacy.kisa.or.kr / ☎ 118)
• Personal Information Dispute Mediation Committee (kopico.go.kr / ☎ 1833-6972)
• Supreme Prosecutors' Office — Cybercrime Investigation Division (spo.go.kr / ☎ 02-3480-3573)
• National Police Agency — Cyber Bureau (cyberbureau.police.go.kr / ☎ 182)

13. Amendments and Notice

If this Privacy Policy is amended, the Company will post the changes on this website at least 7 days before the effective date. For changes materially affecting user rights, notice will be provided at least 30 days in advance.